This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Unplugged and reset router. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. It just blinked out in the middle of a program, and nothing I do works. I hope Amazon comes up with an answer soon. my firestick is 6 months old and has stopped working, Ive tried everything. There was 3. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? Not have Hulu, Netflix, showtime, discovery and two more apps? In Tv screen only shows Amazon but not working. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Cant get it to reset to factory settings by pressing HOME for 5 seconds. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Thats the only way we can improve. Will not purchase again. What is wrong. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Everyone should do thisworth a shot and it did not take that long. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Help Please 4-5-22. Amazon helpful but Im about to bin the firestick and just buy a smart TV. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. Is this true??? It takes me a good 5 minutes to turn on my tv. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. I have contacted Amazon and they say wait a few hours. If your Firestick is only showing a blank screen, then the first thing to try is restarting the device. Use a direct power source. Ive unplugged the stick from power and changed HDMI ports then changed it back again. They could not fix so might as well smash it. Click on the Join STV/Sign in button. Was this answer helpful? Then I guess that is why mine is not working!! Ive done every update, changed batteries, you name it, its been done. Any suggestions? Came back after being gone most of the day. I unplugged the Firestick and my WiFi but it still wont work right. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Worse than being stuck with a boot logo is being stuck with nothing. Be sure you're close enough to the TV and there are no obstructions. Step 6: Choose Clear cache and Clear data. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Mine started this same thing yesterday. Mine has been acting up since it updated on Monday, June 27th. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. Same problems- drops app in middle of program and remote navigation is incorrect at times. Mine worked beautiful until today. have noticed that problems have started on over the last 2 days. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Still nothing. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Robin, do you like your new Roku stick? If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Doesnt Amazon have any responsibility responsibility. Even when I took it out, the tv still doesnt work. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. Im sick of both of them. I have rebooted the router. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Try updating to this through Home > Settings > Support > Software Update > Update Now. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Try changing them for new batteries to see if this fixes the problem. New 4k fire stick and it keeps going to the restart screen. This Fire stick seams to only work smoothly with Amazon Prime. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. Pre-installed STV Player App on Samsung TV no longer working. Open a different app. Idk what to do. 12:20 AM TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. A restart can fix many loading issues and the black screen bug. Doesnt fix the issues. It says downloading latest software all to NOT actually download it and start all over again!! Now its saying FireTV with three dots at the bottom of the screen. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. Unpacked the Firestick and set it up correctly. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Head into the settings of your Fire TV device and open the display and sounds tab. Now on my second new Firestick, having returned the first one due to issues. There is sound on start-up when Fire Stick first appears on-screen, but not after that. This tip can also make a Fire Stick run faster if it feels sluggish. Used it for years and suddenly it cant connect to the network! Because frankly I dont trust that buying a new remote is going to fix the problem. 11-01-2022 No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. The technical storage or access that is used exclusively for anonymous statistical purposes. Ive had Firestick since 2019, and suddenly Feb 2022 I cannot maintain connection? In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Just says fire tv in the screen all day and night. It is not what it is crazy led up to be. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. They dont have complete knowledge. What I have found is that the built in player has this issue. Get the Latest Tech News Delivered Every Day. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. If your Fire Stick turns off by itself, there's likely a glitch. Why does my Fire Stick turn on and off by itself? Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Step 2: Navigate to Applications > Manage Installed Applications. One of your buttons is probably stuck depressed. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! Was watching TV when suddenly the fireTV logo came on and wont boot up. May have something to do with updating the phone to Android 12? Why you should buy the Hisense 120-inch L9 Series TriChroma Laser TV AI Voice Cloning Is Coming to Your PhoneHere's Why You Need to Be Careful, Bandcamp Doesnt Need to Replace Streaming to Win Big, Garmin Expands Its Running Watches Lineup With Two New AMOLED Models, UPDATED: Microsoft's Bing Chatbot Has Three New Personality Types, Xioami's New AR Glasses Highlight the Design Challenges Apple Faces, Why All These New AI Chatbots Are Fighting So Hard For Your Attention, Conversational AI Like ChatGPT May Soon Have a Face That Looks Human, TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Extra: Why Fire Sticks Show Black Screens. We test each product thoroughly and give high marks to only the very best. Scroll to the right and select the option that says My Fire TV. Having issues using iptv Smarters app on firestick 4K. Search our help centre for help with out web site, Mobile apps or TV apps. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Step 7: Hold the Home button on your remote for 40 seconds, then release. To factory reset your Fire TV Stick, follow the instructions below: Step 5: If prompted, enter your PIN, then select Reset. Be sure your TV is turned on. postcode and select your marketing preference. You can get cheaper deals if you sign up for longer than a month but that all . It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. I tried new firesticks & remotes & batteries Not consenting or withdrawing consent, may adversely affect certain features and functions. There shouldnt be any storage issues! It works like it did 6 years ago. Enter the following fields; first name, last name, create a password, date of birth, There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Depending on which of these issues youre having, your most likely fix will change. Very frustrating as I have to reboot the stick. Casting content to a Fire Stick from a smart device or computer can require extra work. 7. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. Digital Trends Media Group may earn a commission when you buy through links on our sites. I have tried everything, and more, to no avail. If you are having this issue we would Look the for the red It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. I have compared it with Roku, and Firestick does not work as well. How do I reset my Fire Stick when the settings won't load? Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. Whats the problem, Roku, Tivo all work? I have the same issue. 17-06-2022 Think Amazon caused it with the update. I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. Is it from the weather??!!! Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. 08:07 PM Have you had many issues with your Fire TV Stick? I tried powering off for several minutes and then start again. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Amazon suks. Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. in, When I search the apps so that I can download it again, it doesnt even show as an available app, This is a Samsung model ue32f6200 software version 2127, 17-06-2022 Thanks! Now working fine. Checking your modem's lights can provide insight into its current internet connection status. . Im sitting here staring at a tv that looks like its off! The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Mine arrived yesterday and is stuck Downloading the latest software. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. I use 5 firesticks. After a year of not being able to use it, I am doing a factory reset. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. So bad. Tried re-updating, and it says its up-to-date. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Eventually I will get the frown cloud. This is a known issue we are currently investigating. Finally, the nuclear option. Last time I used the stick, I allowed it to update and it was just fine during that session. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Firestick worked fine then next day it didnt. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. I was going insane because like you said there was no time to do anything. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. No issues until about a month ago. I tried every suggested troubleshooting method but nothing worked. I think Ill switch to Roku too. My old Firestick without Alexa works fine!! March 1st and my stick says installing updates. You purchased a Fire TV Stick to watch your favorite content, not the logo! I need a factory reset asap. Nothing is working. I have a rental house where most annoying is the fact that the live menu is not working. Yup, same here. Been rebooting it and trying all the suggested options. The following message is shown if your device is unable to use the STV Player app. I dont understand storage issues! The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Having the same issues. Press the 'Home/Start' button on your remote and you'll see the launcher bar. We'll update you here when there is an official ITV Player outage. I tried restarting the device and unplugging it from the tv again nothing happened. The next morning it would only give a blank screen. Experiencing this on three different tv models and brand new fire sticks on two of them. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. Let us know if you liked the post. Me too!! UE46C5100 - MainBoard has been changed. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Update your Fire Stick and its apps. Remote control batteries are fresh. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Step 3: Remove the batteries from the remote. so the stick is pretty much useless. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Step 3: Select an app that's not loading on Fire TV Stick.. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. One, that is within feet of the modem often says cant connect to wifi. My firestick still doesnt work. To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. 06:11 PM Note; If youre already registered for an STV player account, youll be asked to enter Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Frustrating. Plus, I never cleared any cache the entire time I had the stick. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. I dont know what to do anymore. Internet good been restarted several times. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Thanks, mine is doing the same. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). However, there is a fair bit of overlap when it comes to some of these problems. Ugh!! The best soundbars 2023: which should you buy? Channel 11 in firestick does not work properly, My fire stick was fine one night. Ive turned it off overnight but still nothing and I cant find a solution anywhere, Mine also. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Step 1: There are a few devices that do not support screen mirroring with Fire TV. My device isn't supported, what can I do? Step 3: Open the Fire TV app and select an available device. We put them up against each other in our Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube roundup to help you decide. No charge! 06:01 PM TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. 11:50 AM in, same problem. Once the device is set up, check to see if your problem has been solved. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? On your laptop, mobile or tablet,. We recommend working through this list of checks and fixes in the order outlined below. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. I previously moved it from one tv on first floor to another tv on second floor. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. I have the same issues as everyone. Soo frustrating. STV Player, TV you'll love for free. User your remote control to navigate the selection cursor all the way left until you reach the gear icon (settings) and select it. Either China or Russia. Step 6: Reinsert your remotes batteries. Same problem with a year old Fire Stick. This, too is a new development. 17-06-2022 I do not have Alexa. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Its unlikely your TV will switch automatically. Have a good one. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Two Fire stick lite not one works. Thoughts? You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. It lets hearing implant users hear a variety of audio content. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. Freezes on logo at restart. Mine doing same thingblack screen with white amazon logo. Mine worked fine until the first of the year. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Im glad its not just mine but what is the real solution? Holding down the select play/pause does nothing. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. It wont even let me try to reconnect my Wi-Fi. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) I'm on an iOS device and get an Error Code 3 message. Treat it like a hard drive. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. My fire tv asks for registration after several days being registered. Free for everyone in the UK. Why is Chromecast not showing on my iOS app. Right John! No problem. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). ) in. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. sometimes I watch a show and hen I switch channels i have to reboot. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. My tv has stopped working completely since I plugged in the new firestick. How to reset or else. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. It freezes when playing anything from Hulu.