Develop and implement a new electronic database that will make retrieval of client contact information faster and easier. Improve self-esteem and confidence. Enroll in and complete sales coaching program. Dependability. Setting goals and gathering peer support are essential ingredients of a successful personal development plan, says Fiona Tasker. PDPs need to be specific to the individual it is made for. Personal development. A receptionist must have exceptional customer service skills. Do not be hindered by thoughts of roadblocks that may get in your way. A personal development plan is an action plan to turn your dreams into a reality. Our range of over 180 online courses are fully accredited, trusted by more than 2 million learners and ideal for training you and your team. This will help you realize you can actually achieve your goals faster and give you the motivation you need to propel yourself forward. Indiana: Example of Performance Standards for a Receptionist, Career Success for Newbies: Setting Performance Goals for Newbies Pursuing Career Success. When you practice self-discipline by setting a goal, making a plan, and working on it every day, you will see personal development and progress within your career. Listen to various perspectives from different personalities in the team in order to spark and refine solutions that work well for each team member, Use past team projects to identify what people did well and make changes based on their newly identified strengths, Related Article:Collaborating with others: 40 Useful Performance Feedback Phrases, Related Article:Collaborating with others: 15 Examples for Setting Performance Goals, Work with all the employees both great and poor in growing them into a better group, Think through every decision to determine if it caters for all employees, Related Article:Appraisal and Evaluation Skills: 40 Useful Performance Feedback Phrases, Related Article:Appraisal and Evaluation Skills: 15 Examples for Setting Performance Goals, Challenge the old solutions by coming up with new ones that solve today's problems, Choose varied ways to solve conflicts that do not necessarily have to be there, Related Article:Creativity: 40 Useful Performance Feedback Phrases, Related Article:Creativity: 15 Examples for Setting Performance Goals, Choose to do your very best in the tasks given daily without fail, Respect every opinion while taking only that which is needful, Related Article:Dedication to Work: 40 Useful Performance Feedback Phrases, Related Article:Dedication to Work: 15 Examples for Setting Performance Goals, Stop being afraid of trying and making mistakes but instead learn from the mistakes and change, Volunteer in community activities in order to get a chance to interact with other people and learn something new, Related Article:Competitiveness: 40 Useful Performance Feedback Phrases, Related Article:Competitiveness: 15 Examples for Setting Performance Goals, Learn to communicate and ask questions in order to avoid unnecessary conflicts, and waste less one's and other employees' time, Stay calm under pressure and wait until one can make a difference or get involved, Related Article:Handling Stress: 40 Useful Performance Feedback Phrases, Related Article:Handling Stress: 15 Examples for Setting Performance Goals, Get clear about what one wants to achieve and channel all effort towards achieving it, Cultivate factors that help support a self-disciplined mind within oneself in order to nourish self-discipline, Related Article:Self-Discipline and Sense of Duty: 40 Useful Performance Feedback Phrases, Related Article:Self-Discipline and Sense of Duty: 15 Examples for Setting Performance Goals, Put extra effort in preparing for meetings ahead of time and show up on time for all meetings, Choose words wisely when having a conversation and avoid offensive or rude language, Related Article:Business Etiquette: 40 Useful Performance Feedback Phrases, Related Article:Business Etiquette: 15 Examples for Setting Performance Goals, Put extra effort in following up with customers to ensure they are fully satisfied, Share resources and information readily and make sure customers feel that you are on their side, Related Article:Customer Service: 40 Useful Performance Feedback Phrases, Related Article:Customer Service: 15 Examples for Setting Performance Goals, Lead in driving positive change and become the spokesperson to promote diversity issues and concerns of others, Avoid making jokes that might be offensive to others and be more respectful to people with diverse views, Related Article:Diversity Awareness: 40 Useful Performance Feedback Phrases, Related Article:Diversity Awareness: 15 Examples for Setting Performance Goals, Sections 1-2: To be completed by the supervisor, Section 3: To be completed by the employee, 1. Search deep within yourself and identify the things you really want out of life. Effective leaders focus on continual self-improvement and know there is no substitute for hard work. Developing an ever-widening circle of contacts, seeking to learn more, and growing financially increases the number of doors that others will leave open for you to step into. So, why not take a look at how to upskill yourself, develop transferable skills in todays rapidly changing jobs market, or even discover an online learning opportunity. Keeping paperwork, phone numbers and important documents organized and readily available helps keep a business or company running smoothly. What areas do you feel you need improvement? One good way to understand more about achieving your goals is to speak to those who have previously trodden a similar path. What is a Personal Development Plan? For example, providing for your family is an important long-term goal, but figuring out the steps to get there is the challenge. 3. Start Achieving All of Your Goals Today! Many people underachieve in their careers because they do not realize the areas of personal development that can help achieve mastery in any field. You can ask how your receptionist manages several tasks at once. Keep your receptionist desk neat and organized. In this article, we have discussed how you can create your own personal development plan, so you should now feel ready to start considering your goals and developing your own plan. A clear plan can also support your positive mental wellbeing and improve your level of satisfaction. Work on interpersonal skills by smiling, addressing visitors by their first names and engaging in pleasant conversation while they wait in the lobby. Focus on the attributes that are needed to achieve your goal. What promotions or financial incentives are available at work? What are the important goals that you want to achieve? Your receptionist must know that making enough copies and mailing the correct documents to clients and others must be done correctly and in a timely manner. Suggest double copies of all documents and phone numbers, and keeping the spare copies in separate filing cabinets. As with most templates, this one also has a column for success criteria, so you can measure if and when youve achieved your goal. Sometimes it is necessary to change courses midstream or add a step that you were not initially aware of. 3 Examples of a Performance Improvement Plan. Creating a self-growth plan for your personal life can mean the difference between life-long happiness and regret. I encourage you to really write them down somewhere on paper or on your computer instead of just keeping them in your head. In goal-setting parlance, the five-year plan is equivalent to your short-term goals. Now that you have your goals, the next stage is to break them down into smaller steps. Take a look at our example PDP, and download your free template below: Her favourite article is Five Top Learning and Development Trends for 2020, Get in touch via email or call us on 0333 006 7000, 2023 High Speed Training Limited. Realization of your dreams and aspirations. by setting a goal, making a plan, and working on it every day, you will see personal development and progress within your career. A professional development plan is a set of targets for improving your talents, knowledge and to keep up with the pace of change in your profession. The duties of this position are welcoming visitors by greeting . And after a setback, this is another time to take stock. If you can only attend school part-time, you know it will take longer, perhaps twice as long. Once you have mastered a new skill, move on to learning another one. Personal development planning is a structured process that helps to create an action plan for self-improvement, growth, and development. Encourage a positive attitude towards work throughout life. Increase self-knowledge and self-awareness. You then need to break it down into steps, such as: Knowing when you want to achieve a goal is crucial, and picturing your future is an important source of motivation and inspiration. Personal Development Plan (Areas of Life). Constantly learning new skills keeps your mind fresh and active and opens doors that would otherwise be closed to you. Filling your life with drama might seem like a good way to feel alive, avoid boredom, and express yourself, but you are only being held hostage by your ego. Establishing goals for what you want to achieve where you would like to go in the short term or long term can improve your personal development. This is called personal analysis. Personable with warm and friendly demeanor seeking for a Receptionist position in Western Dental. Heres a worksheet that provides several key words as writing prompts to help people who are stuck in negative thinking. Who is trying to achieve the same goal that may get in your way? A personal development plan is a program that focuses on improving the document owner's attributes. What is a Personal Development Plan (PDP), Download my FREE Personal Development Plan Template, Personal Power: The Superpower of Leadership, The Secret to Finding Balance In Your Life, The Qualities Of A Successful Entrepreneur, How To Become A Millionaire: A Step By Step Guide, Why Risk-Taking Is Required To Achieve Your Goals, Free Webinar: How To Write a Book and Become a Published Author, Free Video Series: 3-Part Sales Mastery Training Series, Free Assessment: Discovering Your Talents. The median hourly wage for receptionists was $14.45 in May 2019. A personal development plan is a guideline for your life and your future success. Write down your strengths and weakness. You can shine during your annual performance review by presenting specific examples of how you achieved self-initiated goals that made you a better receptionist. Collaboration refers to the ability to work well with others. Your boss depends on you to keep things running smoothly at the front desk and in the outer office. Knowing your why will help set you up for success. Setting a deadline. It is an ongoing process that starts as young children in our formative years and continues long into old age. A.N. In life, you can almost guarantee that youll eventually come up against challenges that test how well you can cope. This program will teach you how to ditch the negative emotions that have been hindering your success as well as how to redirect your energy and resources towards your personal mission. Having a written plan for your goals, especially those related to personal development, makes it easier to achieve them. This template is available for PowerPoint, Google Slides, and Apple Keynote. Measuring progress. When a frequent client or customer calls your company or comes in, the receptionist makes that person feel comfortable by remembering who they are and why they are calling or visiting. For example, as a result of creating and following your personal development plan, you may gain more responsibility for work and open up opportunities for higher pay. Outstanding interpersonal skills. 5 steps to personal development for entrepreneurs. Receptionists must be comfortable and proficient with technology. What parts of yourself are you confident about? 2023 Oldtown Publishing LLC 479 State Route 17 N Follow this template for writing a personal development plan to get started in achieving your goals. To help you in this final step, consider using a tracker to take notes, measure progress, and be analytical about what works and what does not. Many offices have industry-specific software programs for routing incoming calls and scheduling appointments. 5. The course cover the following: Section 1 Introduction. Once you have identified your top 10 goals, write which of those 10 is the most important to you and why. Receptionists deal with people. Your potential is limitless, and investing in personal development is a way to harness your many talents. Simply put, a PDP can help you build a clear understanding of what you want to achieve and how you are going to achieve it. Write down a specific timeline for achieving each of your goals, but be realistic in your timing and know the likelihood ahead of time of achieving your goal within a certain timeline to avoid discouragement. Using Key Phrases in Performance Reviews & Appraisals, Five Top Learning and Development Trends for 2020, What is CPD? For more information on our Customer Service and Receptionist Training Workshops in Melbourne, please visit our website ( www.sjaustralia.com.au) or call us on (03) 9654 0999 to speak with one of our friendly consultants. Similar to the work plan, the personal plan requires you to focus on key points in order to achieve your goals. Enhance quality of life. But when we go . To help you produce an effective personal development plan, we have created an editable template that you can use. Expanding your network, knowledge base and financial status will also allow you to help others do the same, further increasing your personal power and opportunities for personal development and growth. A receptionist who takes notes and keeps on top of paperwork helps make copying and mailing simpler tasks. Your plan may be aimed at your education, career or personal goal, or a mixture of all three that is up to you to determine.