You can also download a copy online For children under 12, you can request your COVID status by phoning the COVID Status Helpline on 0345 034 2456. If you do not have access to a smartphone, computer or tablet, you can call 119 from within the UK. Tech Overview However, if you download and save or print a copy of your NHS COVID Pass, the expiry date will eventually show as expired and will not automatically refresh. The NHS COVID Pass letter for international travel can be used to show others that you have had a full course of the COVID-19 vaccine (including a booster vaccination if you have had one) when travelling to some countries or territories. In your phone settings, you can see a section for exposure notifications or exposure logs. Read aneasy-read guide about what the NHS COVID Pass letter tells you. The NHS COVID-19 app does not hold any identifiable data. Your COVID-19 status is either held securely within the NHS App or sent to you via a PDF or a letter. The app uses Bluetooth Low Energy (BLE) and the Google or Apple exposure notification system, which is designed to have minimal impact on your mobile phone battery, especially if you normally have Bluetooth on. International travellers should continue to follow the entry requirements of the country they are travelling to, such as proof of a negative COVID-19 test on arrival. From 19 November, you can see details of your COVID-19 booster vaccination in your NHS COVID Pass. The App should allow users to access a barcode or text records to prove they have received the Covid vaccine. Dont include personal or financial information like your National Insurance number or credit card details. If you still need help answering your query, contact the NHS COVID Pass service by telephoning: +44 151 905 0119 from overseas (you will be charged according to your carriers rates). Updated to reflect that fully vaccinated children aged 12 to 15 can request an NHS COVID Pass letter for international travel. 5. Open the NHS COVID Verifier app by clicking on the yellow NHS COVID Pass Verifier app logo (step 1). To get this letter in Braille or large print, please call 119 (select the NHS COVID Pass service) ororder the letter online via the NHS website. The app should have accepted the QR code for 1st dose of UK administered vaccine. Enjoy your trip to France, tintin100. Indeed, upon further investigation it looks like the issue is with the set "expiration date" of the first dose for mRNA vaccines which in Italy is set at 42 days. Well send you a link to a feedback form. If you have started the timer by mistake, we would advise that you just ignore it on this occasion. In this case, only the QR code for the second jab works, and if trying to scan the code for the first dose the app says "Certificazione non valida". The domestic NHS COVID Pass is no longer available for venues or events to use as a condition of entry, digitally through the NHS App or online via NHS.UK, as a letter sent to you in the post if travelling abroad, if you require an accessible format, language guide or have limited digital skills. The letter is sent to the address held on the childs NHS record (the address held by their GP). The App. It has been extended to support functionality to demonstrate COVID-19 vaccination status. Your letter will show a 2D barcode for each vaccination you have received, including booster vaccinations. You should get them within 7 working days from the date of request. Added call-out to reflect the NHS COVID Pass digital service will be offline from 10pm on Tuesday 14 December due to planned maintenance. This landing page in the app is a blue screen showing the NHS logo and the app name, COVID Pass Verifier. In this case, only the QR code for the second jab works, and if trying to scan the code for the first dose the app says . The latest version of the app offers the best protection against COVID-19, so its important to keep it updated. Sometimes, when an update to the app is very important, we may send you a message asking you to update your app or operating system. We use some essential cookies to make this website work. Quick and straightforward for a non-techy person such as me. You do not need a COVID-19 booster vaccination to get an NHS COVID Pass for domestic use in England. The NHS COVID Pass Verifier app can be used to scan the 2D barcode displayed on your customers phone or printed as a PDF. Updated to clarify that if you've been vaccinated in Scotland, to obtain your NHS COVID Pass you must be resident in England and registered with a GP in England. Several people have said they have missed flights because they have been unable to access their Covid pass. When opening the camera on your mobile device for the first time, please click "OK" to allow the app to have permission to use the camera. If you have a digital NHS COVID Pass, the barcodes will refresh every time you log in. This means you will need to store an updated NHS COVID Pass to your Apple Wallet before you next plan to use it if your original NHS COVID Pass has expired or is due to expire. Proof of recovery from prior COVID-19 infection if you have tested positive with an NHS PCR test in the last 180 days is also shown. The expiry date on an NHS COVID Pass does not apply to your vaccination status. A photocopy or image on a phone should not be accepted. There is no longer an NHS COVID Pass for domestic events and venues. We are investigating the issue and will update as soon as we can.. You should carefully research the requirements of your destination country before travelling. ', As we focus on Ukraine, another tragic war is cruelly overlooked, Do not sell or share my personal information. Use the NHS App to: get your NHS COVID Pass - view and share for domestic use or travel abroad; order repeat prescriptions; book appointments; get health advice; view your health record; register your organ . You can request this for yourself, or a child ages 5 years and over if you are their parent or guardian. It will take only 2 minutes to fill in. If your vaccine records are available and uploaded, then you will see these in your NHS COVID Pass for travel, with your most recent vaccine first. Your NHS COVID Pass can be scanned to check and validate your COVID-19 status in over 70 countries and territories, including those in the EU. Updated video about the NHS COVID Pass letter for travel abroad in British Sign Language (BSL). They will need to: register using the childs details (including the childs email address), verify the childs identity using the childs passport. When used for the first time, the consent agreement screen will display. ***> wrote: If you are still having problems, please use the feedback form to report a technical problem. Paper versions of the EU Digital COVID Certificate should contain a 2D barcode which can be scanned using the NHS COVID Pass Verifier app. Select 'Domestic or Travel' (Image B below). You should register with theNHS Appbefore booking international travel. I know this is an issue about the first dose but to notice that the app doesn't read anymore the second dose as well. Dont worry we wont send you spam or share your email address with anyone. It will be sent automatically to the address registered with your GP. You have accepted additional cookies. If you have reported symptoms in error, and do not have COVID-19 symptoms, you cannot cancel the countdown timer within the app. Updated to reflect it is no longer a legal requirement for venues or events to check the COVID-19 status of attendees as a condition of entry. I am in France. The letter you receive in the post will be in English. If an NHS COVID Pass is invalid or expired, one of the following error messages will be presented with guidance on resolution for the user. New restrictions explained and when PCR day 2 tests will end. The app will give you the QR codes you'll need for officials to scan to confirm your COVID status. It should arrive within 7 working days. The NHS Covid App and website, which allows users to access their vaccine passport and prove they are double jabbed, has gone down leaving hundreds of Britons unable to board flights. Only a person with legal responsibility for the child (such as a parent or guardian) can request the letter on their behalf. This can be a carrier within an airline, or a port or ferry operator. You will see the Google save to phone button within the NHS App. 6. www.gov.je. You only need to do this the first time to enable the ability to scan international barcodes (not every time). On an NHS COVID Pass letter which your customer has requested by telephoning 199, it is able to scan a 2D barcode but not a 1D barcode. Your letter and the audio file on a CD will be sent directly to you. The Verifier app is able to scan the NHS COVD Pass via a mobile or tablet or where someone has printed off a PDF version from their phone. From what I understand, the NHSx covid pass has separate entities for each dose you get so your booster dose is labelled in the system as a booster. 3. It does not store or transmit any personal data during this process. This is most common if you have a work phone or have special software installed on your personal phone because you use it for work purposes. If you are in the UK armed forces, visit My health care hub on theDefence Gateway(login required) to find out how to get your NHS COVID Pass. I was also able to reproduce the bug on multiple Android mobile devices. The app will not function if user agreement is not obtained. NHS login has advanced security features to protect you and minimise any risk of fraud. The current requirements for obtaining a pass are as follows: 2 weeks after 2nd dose (Moderna, AstraZeneca and Pfizer), or 2 weeks after a single-dose vaccine (Janssen) Booster vaccinations are not currently a requirement for a valid NHS Covid pass for domestic purposes. If you have received a booster vaccination it will show in your NHS COVID Pass for travel within 5 days. Menu Learn more. Children aged 5 and above can now have details of eligible COVID-19 vaccinations they have received overseas added to their NHS Record. It is therefore important to consider which other apps may also be in use. International COVID Pass Verifier app user guide, The NHS COVID Pass Verifier app what is it, The NHS COVID Pass Verifier app instructions for use, To scan the NHS COVID Pass of your customer, Read results from a 2D international barcode, Read the results of an error screen in the NHS COVID Pass, Scanning the NHS COVID Pass stored in the Apple Wallet, Scanning the NHS COVID Pass stored in Google Pay Wallet, Scanning 2D barcodes of travellers departing England, Scanning 2D barcodes of travellers from other parts of the UK departing England, Scanning 2D barcodes of European Union travellers departing England, Scanning 2D barcodes of USA travellers departing England, Scanning 2D barcodes of international travellers from other countries (non-EU and US) departing England, https://ec.europa.eu/info/live-work-travel-eu/coronavirus-response/safe-covid-19-vaccines-europeans/eu-digital-covid-certificate_en#recognition-of-covid-certificates-from-third-non-eu-countries, travel abroad from England during coronavirus (COVID-19), NHS COVID Pass Verifier app Privacy Notice (PN), NHS COVID Pass Verifier terms and conditions, thermochromic ink - the blue arrow fades when heat is applied, the grey box displays a COPY void mark if photocopied, NHSPOSTVACCINATIONLETTER micro text is printed on the top and bottom of the dose information table, vaccination dose information overlaid on top of an NHS guilloche patterned background (wavy lines) to prevent modification, the holders first name and surname and date of birth, The Date of Vaccination of the final dose (marked 2 of 2 or 1 of 1) must be at least 14 days prior to arrival, Details on the US CDC card match some form of photographic identification. Well occasionally send you account related emails. You have rejected additional cookies. If you store an offline version of your NHS COVID Pass into your Apple Wallet it will only be valid until the expiry date shown on the NHS COVID Pass. The letter should take up to 7 days to arrive after you order it. If you download, print or save your NHS COVID Pass, check the expiry date before you use it. If a lot of apps are being used, each app will show a smaller percentage of battery usage. The NHS COVID-19 App was developed to help manage the outbreaks of COVID-19 and supported features that told you if you had been near someone who tested positively for COVID-19 or you had been to a location that subsequently registered a number of positive cases. To enable the Verifier to scan a 2D barcode for international travel, please slide the toggle to "Verify international 2D barcode". You can get an NHS COVID Pass sent by email immediately if you: If you are requesting for a child who lives in Wales, or does not have a phone number or email address on their GP record you can get an NHS COVID Pass letter. 2. You need to be registered with a GP in England or the Isle of Man to use the NHS App. You can do this in the NHS App, using one of the following: You can get your NHS COVID Pass online if you're aged 12 or over. Trying to work there for the first time in 2 years. Last updated: 2 March 2023. Letters issued before 12 May had a 30-day expiry. Staff are not able to register your overseas vaccinations unless you book in advance. Updated to reflect that if you call 119 to request a letter about your vaccination status, we expect the letter to take up to 7 working days to reach you. You can download and use the NHS App if you're aged 13 or over. It will provide you with a countdown timer so that you can keep track of this. The barcodes do not refresh if you download, save or print your NHS COVID Pass. The NHS Covid pass is available in England to individuals aged 18 or over. Liechtenstein. If you've applied for an NHS COVID Pass letter or requested one to be emailed, but the service cannot send one, you should get an SMS or email telling you this. If this is not enabled, the user can update the app from Google play and App store. If the names are different, contact your GP practice to have your details updated. It may take up to 5 days for vaccines to show in your NHS COVID Pass. The letter can take up to 5 working days to reach you. You are unable to stop the timer and will not receive any close contact notifications until the countdown timer ends. Updating takes a matter of seconds or you can dismiss the update if you are short of time. The expiry date refers only to the barcode and will update automatically in the digital version of the COVID Pass. The barcodes have expiry dates to protect your data privacy. All rights reserved. You can ask for this via the NHS 119 service or viaNHS.UK. These are to help people who read those languages. The app only recognises 2nd dose QR codes, but some people have only the 1st dose which should be equipollente according to the government guidelines. Although not a legal requirement in English domestic settings, proof of being double-vaccinated is necessary to travel to most other countries. If a registered patient contacts you to say that they have not received their COVID Pass letter from 119 more than 7 days after requesting it, this may be because their address details are incorrect on the GP clinical system. You can then show your NHS COVID Pass, even if your device is offline. A two-dimensional (2D) barcode looks like squares or rectangles that contain many small, individual dots, see sample below. You do not need a smartphone or to download an app. I've been denied entry to my workplace today due to the QR Code being considered invalid. Updated to reflect the latest information on how to obtain your NHS COVID Pass in digital or letter format via the NHS.UK website. Travel restrictions are due to ease on 17 May, after which . Updated to reflect that children aged 5 to 11 in England and Wales can also get a NHS COVID Pass letter for travel if they have evidence of a positive COVID-19 NHS PCR test within the last 180 days. You can change your cookie settings at any time. Wed 13 Oct 2021 12.32 EDT First published on Wed 13 Oct 2021 09.58 EDT Travellers have been blocked from boarding flights and ferries for trips abroad after a four-hour outage of England's NHS. When youve downloaded the app and are setting it up, youll get a notification asking you to enable Exposure notifications. Added information about what to do if you cannot get a post-vaccination status letter. If your vaccination record isn't correct or you have queries regarding your digital or paper COVID Pass: email vaccine.certification@swansea.gov.uk. The expiry date does not apply to your vaccination status. I can confirm the bug. Added details about the information that will be needed to prove the identity of children aged 12 and over to get a digital NHS COVID Pass for international travel (available from 3 February 2022). The ministry is using the European Union digital covid-19 certificate (EU-DCC) standard for international vaccine certificates. If you request an NHS COVID Pass letter, the letter you receive will be in English. It allows you to show others the details of your COVID-19 status when travelling abroad to some countries or territories. Your phone may not support the app. 2. Once the scanner has been pointed at a 2D barcode, it automatically starts scanning the code. Updated to reflect that the domestic NHS COVID Pass is no longer available and the medical exemptions service is no longer accepting new applications. The app will use facial recognition technology to verify your identity . Children aged 16 or over can get an NHS COVID Pass for travel but should follow the entry requirements of the country they are travelling to. There are no arrangements in place with other countries to accept people from the UK who cannot be vaccinated for medical reasons and treat them the same as a fully vaccinated traveller. Go to the App Store or Google Play Store and update it to the latest version to help keep you and your loved ones safe.. Updated to confirm that you can get NHS COVID Pass if you have been fully vaccinated in England, Wales or Scotland. If you think your vaccination record is incorrect, see what to do if your COVID-19 vaccination record is missing or wrong. Call 119 (NHS COVID Pass service) and quote the code you have been given. If an international 2D barcode is scanned and there are records found in the 2D barcode, the data that is held within the 2D barcode is displayed, for example: By clicking the arrow, the vaccination data expands. Added a link to information about COVID certificates in the Isle of Man. This can be your vaccination records or proof of recovery from prior COVID-19 infection if you have tested positive on an NHS PCR test in the last 180 days. Also added that people taking part in event trials as part of the Events Research Programme will also be requested to use the NHS COVID Pass. Customers need to store an updated NHS COVID Pass in their Apple Wallet before they next plan to use it, if their original COVID Pass is due to expire. Earlier this month Scotland introduced its ownCovid passport scheme with clubs and large events only be able to allow entry to people who can show they are fully vaccinated, unless they are medically exempt, are under 18 or have participated in a clinical trial. Added links to guidance about COVID-19 vaccine certification in Guernsey, Jersey and Northern Ireland. We use some essential cookies to make this website work. Request an NHS COVID Pass online (to be sent by email) If you are requesting for a child who lives in Wales, or does not have a phone number or email address on their GP record you can get an NHS COVID Pass letter. You should wait 5 days after the full primary course of vaccination has been completed before requesting a letter. People aged 5 and over can get an NHS COVID Pass via NHS.UK and people aged 13 and over can also get an NHS COVID Pass via the NHS App. You can use this service if you or your child are aged 5 years old or over and have an NHS number. Updated to remove information on the Events Research Programme trials, which ended on 25 July 2021. You may be referred to the Vaccine Data Resolution Service. When you access your COVID Pass in your NHS account you will use NHS login. Unfortunately any of the usual troubleshooting steps don't work for me. Merged with guidance on medical exemptions and guidance for organisations wanting to use the NHS COVID Pass. Updated to reflect that fully vaccinated children aged 12 to 15 can request an NHS COVID Pass letter for international travel from 9am on 13 December. This publication is available at https://www.gov.uk/government/publications/nhs-covid-19-app-user-guide/nhs-covid-19-app-troubleshooting-and-technical-information. You are receiving this because you commented. Added the phone number for contacting the NHS COVID Pass service from overseas. Added a reference to the change in rules on 27 January, when it will no longer be mandatory for venues to check the COVID-19 status of attendees as a condition of entry.