omissions and conduct of any third parties in connection with or related to your use of the site. HDMI-CEC is enabled and Volume Control is set to "Auto via HDMI" on Apple TV. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Step 1: First, try the restart method listed above. any proposed solutions on the community forums. Hard Restart Apple TV. Brand names used in our stories are trademarks of respective companies. Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. My volume control on my Apple TV 4K remote was working. We will introduce you to various essential apps and tools to protect your data, identity, and devices. tvOS 13. My Apple TV 4K remote volume works some times and some times not captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Neither works. AppleTV Remote not working except for volume buttons. Head here. I have tried everything! CEC is built on communication between the TV and Apple TV (i.e. Apple support team hasnt addressed the remote volume control glitch yet. Apple TV Volume Stopped Working. Now, release the button. All other buttons worked. If Your Apple TV remote Volume Control is Still not Functioning Correctly, use the following steps to solve the audio issue. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. tvOS 14, Aug 31, 2021 10:41 PM in response to emelia22. Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. We would love to provide you support on this. Help please! Perform a Sound Test. May 23, 2022 10:57 AM in response to bgmeek, This is a completely different issue. Follow these steps to restart your remote. You can check it out below. Source. Ive updated firmware on my Apple TV, sound bar, and television. We are able to up the volume, mute the sound, but cant lower the volume. Urquhart1244. Hi Ap2837, Thank you for participating in the Apple Support Communities. It is only volume. Or a way to manually force it to use CEC instead? A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Same with - and mute. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". Remotes and Devices. only. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. Adjust Apple TV audio. The digital world offers many possible pitfalls where a user could lose their access to critical data or give away information they didnt mean to. only. I am now able to control the volume and mute with the Apple TV remote. #appletv #appletv4k #appletvremote audio. I do remember when I first connected the 2 it didnt work and I did something to make the volume controls work but I cant remember, User profile for user: If it isnt, change it to that and try it out. Press and hold Back (or Menu) and Volume Up for five seconds. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. How To Get It Back, The Easy Way To Make a Group Chat in Your Messages App, If Notes Disappeared From iPhone, Recover the App & Lost Notes. I do not have cable and use the Apple TV as my main source of entertainment. Note: These settings may not work with all devices. Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. Frustratingly, the Apple TV Remote's volume will just randomly stop working sometimes. The Apple TV will let you know that the remote is successfully paired with it. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. 2023 Robot Powered Home |, 192.168.0.1 Refused to Connect: How to Fix in minutes, Click on Remotes and Devices, and under Remote, you get to see how full the battery level is. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? My volume control on my Apple TV 4K remote was working. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). Meech1889, User profile for user: Then plug the device back in. I use the same workaround but is not the same. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. Subscribe to our Insider program today and take advantage of a limited-time 30-percent discount, plus an extra 10 percent if you're a senior, veteran, or service personnel! Similar questions . Press and hold Menu or Back, as well as Volume Up, for five seconds. Ive also done a full AppleTV reset to factory settings when that failed too. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls won't work. Use the Siri Remote to turn your TV on or off. I have the same setup and the same problem. I was happily using my 1st gen Apple TV 4K and only upgraded to the 2nd gen for eARC support. Available in Black and Saddle Tan, this compact bag is stylish and practical. Copyright 2020 Reset the ATV, Soundbar and TV already but no luck. But cannot control the volume using my Apple TV remote nor the remote on my phone . It will only be used to control volume over IR with the TV. Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. I was convinced when I saw version 15.5.1 that Apple for sure patched this issue, but nope! Release the buttons after two to three seconds of holding the position. The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. If the issue occurs during this sound test, visit our Support Center to request service. I cant even use my phone to turn the volume up anymore . "Press and hold the TV/Control Center button and the Volume Down button at the same time. Fortunately, we know exactly how to fix it and will walk you through the steps below. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. I tried the learn new device option. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Press and hold the Right and Menu keys for six seconds to fix the Apple TV Remote. Jun 1, 2022 8:34 AM in response to mikereed36. All postings and use of the content on this site are subject to the. Wondering if anyone had any ideas on how I might be able to get the volume to work on the siri remote. any proposed solutions on the community forums. Place your Apple TV three inches away from your remote. If your Apple TV Remote's volume buttons become unresponsive, it may be because of a bug that can occasionally pop up. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. When there are no results, you can also . Join the only free daily newsletter that reveals new things you can do with your iPhone in just a minute a day. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple disclaims any and all liability for the acts, Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. We understand your Apple TV volume control is not working. ask a new question. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. I reconnected my old 1st gen Siri remote and it works just fine. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. only. For quick reference: Point your remote at your Apple TV. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. However, a user on Reddit managed to figure out a potential workaround. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. Including power cycling everything. I have gone to the remote settings. only. Aug 22, 2020 11:17 AM in response to greatvovan. To start the conversation again, simply Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. Rudegar. If Apple TV doesn't respond and puts volume up. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . If the Apple TV remote control is not functioning, check to see if the remote is charged. But how the remote control immediately worked with my TV? Heres the Real Fix! I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). vazandrew, call ask a new question. Apple TV remote can/cant control volume on TV? Step 2: Check your HDMI cable connections. any proposed solutions on the community forums. has anybody else experienced this? To start the conversation again, simply I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. Its not an intermittent issue, it just stopped working after a Apple TV software update. Gregor-1138, Apple TV 4K Siri remote volume control not working. New Siri Remote not controlling TV Volume (IR). No, not really! any proposed solutions on the community forums. Apple support team hasn't really addressed the issue yet so those affected can try the above-mentioned workaround. Also the function is also available in the iOS Apple TV remote via the control center but even through the control center the function for volume down does not work only volume up. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). If your remote is paired but the volume control still isn't working, try restarting your Apple TV. Very strange issue. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). Is there anything i can do?? So from how I understand it to work, it would be working with this setup . I've checked that HDMI CEC is active and I can control my Apple TV playback with the TV remote (Phillips). One might think that an iOS app cannot control a TV's volume because an iPhone . Release the buttons. Apple disclaims any and all liability for the acts, Aug 22, 2020 11:54 AM in response to greatvovan. In some cases, it works after pressing the button multiple times. All other buttons worked. I have turned on the CEC control which allowed . Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. How To Fix Apple TV Remote Volume Not Working. Try relocating possible sources away from Apple TV to see if that helps. Release the buttons. Apr 28, 2021 4:06 AM in response to shiny334, Apr 28, 2021 4:14 PM in response to Urquhart1244, I tried that and it wont control the volume still.