Have additional questions about applying? FLEXIBILITY AT SCALE. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers.
Contact Us | Liveops Earning potential. Copyright 2023 Liveops, Inc. All rights reserved. (sales@liveops.com) Press & Media. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Username or Email Password.
Microsoft Edge Addons Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Not sure which client opportunity (or opportunities!) Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Remote work is undeniably popular and LiveOps offers that. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Documenting details of calls and customer interactions. Set your own schedule to work around your life. Users verify their identity by . You can also manage cookies in your browser settings. Connect contractors to affordable commercial insurances.
10 Things I Wish I Knew Before Becoming A Liveops Agent We understand the complex nature of managing independent contractors. Enjoy the freedom and flexibility of being your own boss. Independent Contractor
Liveops Independent Contractor - YouTube Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops.
Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Collaboration tools are a huge part of us being successful, says Myers. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Independent Contractors are responsible for expenses and control their profit and loss. If there are system issues, you will not get paid. Liveops offers work from home in customer service and sales. about the agent experience and application. We couldnt have done it without Openforce. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. IT Support You are using an unsupported browser. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Copyright 2023 Liveops, Inc. All rights reserved. That syncs to Okta and then that person cannot access any applications. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Earning potential. Rather, you are self-employed meaning you work for yourself, or your business. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. No problem. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Discipline and setting expectations of yourself are key to working from home. Functionality Add this integration to enable authentication and provisioning capabilities. The integrations looked complex. Companies across a variety of industries trust Liveops to provide virtual contact center services. This field is for validation purposes and should be left unchanged. Copyright 2023 Liveops, Inc. All rights reserved. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. But we were just relentless, and in one year we moved all of our workloads to the cloud. Pros.
Remote Work-From-Home Call Center Agents - Join Liveops Provide support to users of top tax software providers. Browse case studies, customer service tips and other helpful resources for enterprises. Managing multiple systems, programs, and screens simultaneously. The freedom of an entrepreneur. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Moreover, the site demands that you have all sorts of equipment, which you supply yourself. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Reach out to us. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. But, the site does not guarantee that youll take calls during those hours. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Goodbye long commutes, rigid schedules, and busybody managers. Forgot Password Enter the email address associated with your account. The typical military family moves every two or three years. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. GM Regional Customer Care Operations, major utility. McAfee and Norton were almost a tie but by far the most popular amongst agents. About Liveops Employee benefits & perks. Find top links about Liveops Nation Login along with social links, FAQs, and more. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. You may also receive performance-based pay or other incentives. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Keep contractors happy with accurate payments on time, every time. Agent Sign-In. Flexibility. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops: Flexibility. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. The amount of paper eliminated alone was a huge benefit. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Keith Myers, SVP Business Technology, Live Nation. Community. Work confidently with real-time chat support, tech support, business tools and professional development workshops. You get to dictate when and how often you commit to providing services. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. Want to give someone something unique this holiday season? Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. No matter what industry, use case, or level of support you need, weve got you covered. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Keep in mind, the more you service, the higher your earning potential! Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Sign an Independent Contractor Agreement. Learn More. Liveops exists to improve people's lives, and . Flexibility.
Contact Liveops - Join Liveops This is critical, says Huckabay. Use your email address or username and password to sign into your WebCE learning center account. Assist customers with orders, questions, and returns. Now we can focus on making sure IT is partnered with the business in everything they do.. Copyright 2023 Liveops, Inc. All rights reserved. Were now out of the back room and working with the business to add direct value, Huckabay says.
Login - LiveOps Inc. IT Support The cons are being able to work in your own home. ; The user selects the Duo Security option. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Its a huge, huge advantage for us, says Myers. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Pay, Vacation time, You get to work from home. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Sound: Must have a sound card installed and be equipped with speakers or headphones. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. To have an identity management solution that wasn't cloud-based really wouldn't work for us. Find Out How & Apply . TMCF is the nation's largest organization exclusively representing the Black College Community. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. We'd have had to build out a lot of infrastructure.
Liveops Agent Portal Okta - Explore Recent I like feeling like Im helping people all from the comfort of home. Also the hiring process is long and it's unpaid. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Developer Center. See Capabilities for more details. Mobile first. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Companies across a variety of industries trust Liveops to provide virtual contact center services. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. We cant do this. Liveops Nation Login. Login. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Its why weve led the industry in virtual flex agent services for more than 20 years. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions.
Virtual Call Center Services - Resources - Liveops If you are looking for Liveops Agent Portal Okta? (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Attack Protection. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Creatively solving problems. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. To find out more, read our Privacy Policy and Cookie Policy. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Heres a direct link to where you can sign up. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Want to become an Independent Liveops Agent. A wide array of jobs -- many of them well-paid -- don't require a degree..
To accept cookies continue browsing as normal. Are you an employee? Director of Customer Care, healthcare organization. Login here. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Their consistency, professionalism and customer service are unparalleled in the industry. Earning potential. Forgot your password? First, check out our frequently asked questions about the agent experience and application process. Copyright 2023 Okta. Whats it like to be self-employed and provide virtual contact center services? It was as simple as they said, adds Myers. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Liveops Nation - Virtual Call Center Community.
Virtual Call Center Services - Resources - Page 2 of 24 - Liveops This means you can choose when, where, and how often to work! Which equals no money! Gift Matching Apply now and a member of our team will work quickly to review . Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Then, this is the place where you can find some sources which provide detailed information. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Copyright 2023 Liveops, Inc. All rights reserved. You are paid the the talk/email minute when working so your pay for each day will vary. Login.
The modern contact center. Virtual. Flexible. Efficient. - Liveops We use cookies to improve your experience on our website. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Want to become a Liveops agent?
Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Since you are self-employed, you are in control of your profits and losses. No problem. Apply now and a member of our team will work quickly to review your application and provide next steps. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Health, Dental & Vision. The sign-in URL is the web address you use in your desktop browser to access your company portal. Liveops employees can directly contribute to the success of students journeys through college into . Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. Cons are having to provide your own equipment. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Knowledge Base. Go Further; Marketplace. Easy global collaboration.
Suite 390. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Group Linking Link Okta groups to existing groups in the application. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . By Veronicas pandemic story is unfortunately all too common. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. They have to be accessible, easy to use, secure, and platform agnostic. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. management. Different programs have different pay structures. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Hello, Liveops. which is why weve been helping companies like yours for over 20 years. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. We use cookies to improve your experience on our website. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Thats up to you. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. Single Sign On. Outspoken.
Customers sometimes need to speak with a live agent. . This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Support. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Read more. fits your experience, personality, and preferences the best? Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Need to plan around other commitments? Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Enjoy the freedom of being your own boss. Submit ticket. . Or, if, No college? After all, says Myers, Okta is arguably the most successful application weve ever deployed. Okta was leaps and bounds ahead of all the other providers, says Myers. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Not everyone will be as precious with your business as you are. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. You can also manage cookies in your browser settings. Here's everything you need to succeed with Okta. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. As a lot of people in the company say: it just works. Work from home. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay.
Liveops Nation Login - eihowr.dixiesewing.com Love the flexibility of the jobs, but wish training was paid. Browse case studies, customer service tips and other helpful resources for enterprises. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities.
*****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Login. Find Out How & Apply . Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Be the customer care voice of top brands, providing best-in-class service. I trust them and look forward to more cooperation and partnership in the future. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year.
Why Liveops - Virtual Call Center Solutions Live Nation | Okta Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Still have questions? Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Apr 04, 22 (Updated: Sep 19, 22) Login to track your existing support requests. Unfortunately they dont pay a minimum per hour like other companies. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Learn about Liveops Enterprise Solutions Click Here . And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Independent Contractor management Ditch the paperwork and endless manual tasks.