ebikemotion error codes ebikemotion error codes

f. Turn on the . If the problem persists, contact your eBike dealer. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. First-time users receive five free maps for three months. High voltage or incorrect battery use on the bike shows electric bike error code 7. Battery Pack sensor damaged. Check the motor wire connection. Check point is in good condition. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Though this is not currently offered further development of the app will provide GPS navigation aids. Accepting the change you have made maps those levels and the mode to the controller. Fatal Error. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. It appears when the throttle is loose and cannot return to the initial position. Let it cool down before using the bike again. Error codes can differ according to different brands. At which point the LEDs should turn white and then release. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Error in the communication with the Remote control. It then started charging so I left it for a few hours. If the problem persists, contact your eBike dealer. Please reduce the demand. Charge the battery within the appropriate temperature ranges. I am assisting my 10th grade grandson with a project he has at school. How can I display the current power level on her iPhone in the companion app? If the problem persists, contact your eBike dealer. He successfully installed parts and battery. Error code 10 indicates that hall sensor connector is not connected properly. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. You will need to take it to a dealer that has the necessary cable. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. No word from dealer so far. Current sensor damaged. Check charge point and charger. H\n0E If error persists try a new charger. Bosch Charger Manual. Just like any other machine, electric bikes break down. Sunday: Closed. I know exactly what the problem is and, more importantly, the fix. 500 miles on bike. Check the motor and peddling sensor cables. Connect the charger to your computer using the micro-USB port. The colour of the flash indicates the assistance level currently selected. The male and female prongs should have a positive connection. With the app, you have a wealth of ride information at your fingertips. So, lets find out the common errors and their codes. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. do NOT contact me with unsolicited services or offers. Its on a dual motor e cells super monarch. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! The link above does not show all the error codes, at least not the one I got which is 201. Regards, 0000001809 00000 n I was named his supervisor and certainly want to help! Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. It occurs due to the excessive current from the battery pack. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. He rode the bike a short distance and soon got an 07 message. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. If the system locks, reduce the demand and restart the bike. 02. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. How will I know how much battery charge remains? An optional range extender is also available which extends the available range by up to 70%. Check connection or contact your authorized dealer. That voltage should match your battery. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. The lightest range of e-bikes currently available today. Ensure none of the pins is bent and are all in line with the arrows. If you still cant solve any issue, simply contact the dealer and get the solution. If code persists, test with a new controller. Restart the eBike System. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z Saturday: 9am6pm There are 3 levels of power assistance for you to choose from. This thing works wonderfully. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? New riders may not know all these error code facts. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Please charge the battery Pack. One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. Error 8 hall sensor usually shows the above error. What if you already have power and still can not get the bike to move? If you stop pedalling then the bike will also come to a stop. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. How do you change between the Cycling Modes when you are riding and you dont have a phone? Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. The X35 motor system is light, powerful yet extremely compact. Will be returning it to the dealer tomorrow. Did you solve it? Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. 0000000776 00000 n Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. No, the slimline battery is mounted within the downtube and is not easily accessible. I havent ridden it at all so is there a faulty sensor in the hub? If you are connected to the app an error code will be displayed. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? 6.4 oz. Is the battery and /or motor replaceable? Belts can slip when there is too much friction or if the belt is over-tightened. The throttle may be loose or damaged. What is the life expectancy of the battery? These include gradient, heart rate, and measured times amongst others. The temperature sensor of the controller has been damaged or disconnected. In this case your accessory exceeds the specifications of our output. All Ribble e-bikes are fitted with the Iwoc button on the top tube. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Battery blocked by a short circuit. I wonder if I drain the battery and try to charge again if it will fix itself . Save my name, email, and website in this browser for the next time I comment. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). 0000000016 00000 n ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Interested in a Bike with an Ebikemotion Drivetrain? Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. What type of battery is it? 03. The app is compatible with all of the e-bikes in our range. thanks for checking out our blog post about the Orbea Gain. Contact our helpful and friendly customer service team for assistance. For the full list of error, always consider the manufacturers manual guide. It happens when the motor cable is disconnected. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Salt Lake City, UT 84105 Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Temperature sensor damaged. If there is no change, check the connection or try a different charger. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Then check input voltage (P03) through your LCD Display parameters. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. With any error, the e-bike started flashing. 0000030681 00000 n Then I wouldn't be too concerned. If the error persists, disconnect the accessory. 0000010427 00000 n Where the instructions refer to a 'short press this indicates one quick press of the button and then release. This can be very annoying if left on, be sure to turn it off! This cage replaces the bottle cage situated on the seat tube of the bike. If you have previously registered with the older ebikemotion app you will still need to register. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. First of all make sure that your battery is fully charged and has enough voltage. If the error persists go to the official service, Access the Dealer App and connect the bicycle. We use cookies to ensure that we give you the best experience on our website. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). 0000002715 00000 n The battery was down to red and I charged it fully. 0000002752 00000 n Select the Pulsometer option and follow the instructions. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Solution: Turn off the ebike and remove the battery. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Discharge the battery and then recharge it. Scott Sports. The button itself is surrounded by an LED display that illuminates when the button is pressed. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. If the problem persists, contact your eBike dealer. Current supplied by the Battery Pack is too high. Also, due to bad or cheap cables, this issue can happen. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Inverted polarity at charger. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. In any case, here are a list of potential error codes. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Ups the motor assist without needing to go into the settings, all based on your heart rate. Electric bikes light lines power output failure or assist light error. Update files are available for remote repair, please contact CSG warranty. Contact us for further assistance. Short press the button to set the LEDs to flash. Its a tendency practiced by many riders. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Check wiring and the accessory connected to the light line. If the error is not solved, replace the battery, Excessive switch temperature. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream Speed Sensor error - Motor consumes but Speed not received from sensor. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). David is the owner and the main Author of this site Electricalwheel. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. How long does it take to charge the battery? At least one hall sensor wire of the motor may be damaged or disconnected. Did the same thing you suggested here and it's back to normal. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Motor cable is not connected. Basically, he is a businessman and research writer. Still not got a working one. Instead, a port located just above the bottom bracket provides easy access to charge the battery. Sign up for in-stock updates and discounts! If the voltage value does not increase, check the connection and try another charger. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Stop charging and allow system to rest for 30 minutes with bicycle turned off. Underneath that is an explanation of each app feature and how to access them. 0000011148 00000 n That voltage should match your battery. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. Enabling you to ride the bike just like any traditional non-assisted bike. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. It occurs when the controller gets to its maximum temperature level. Connect the bicycle to the Dealer APP and check the battery voltage. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. This article gives you more insight on how to fix electric bike error codes with some quick solutions. I am not sure if this will comeback but for now it seemed to fix it. With proper maintenance, these can be eliminated. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). I spoke to the dealer and he said there should be an error message posted. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Yes, by default each motor map is set to 100%. If the problem persists, contact your eBike dealer. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. If this method does not work, unplug the throttle from your kit and get a new one. It's very frustrating that my shop only has the ability to update firmware. What should I do if my treadmill is slipping? Replacing the controller may solve the issue. Besides his business, he loves to do research on different aspects and share his findings with others. As Jaxx says, the ebikemotion app can be a bit buggy. It worked fine in the 'good' bike which is good news. Check your brakes first. It commonly occurs when there is a connection issue in the mount and battery. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. Check to find out if anything is blocking it or not. 0000030374 00000 n You may not get power if any of those are bent or do not contact properly. Battery Charge 25 pts. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. If the system locks, please restart the eBike System. If you regularly use the companion app, you may see other colours appear on the control buttons. 0000003817 00000 n The ebikemotion ones are inordinately expensive at 549 . If the error persists, try a new charger.". Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. So for any one running into this problem I might have fixed the issue. With a computer, you can reboot it. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. There should be no LEDs lit up. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Pink Flash - There is an error in the system. Saturday: 10am5pm Or did you get the firmware update? endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. Devices that are Ant+ only are NOT supported. . To turn the system on, short press the button and the LEDs will illuminate. 107 24 Can I ride faster than 15mph? I went the "suggested way" and am waiting for a new charger. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. So, you can optimise your training programs and view route data after each and every ride. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration.