Residents living in California, Vermont, New York, and Maine can cancel online by visiting their Account Management page once logged in to the website. YES! Arizona Daily Star no longer fulfils requests for printed versions of back copies. Get up-to-the-minute news sent straight to your device. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. We get you exceptional pricing and special discount offers on newspaper delivery in your area. document.write ("Arizona Daily Star Submitting a response indicates a willingness to work with customers to make things right. var m3_r = Math.floor(Math.random()*99999999999); 1-800-695-4492 Trusted Local News Leader For Prescott, Arizona. .99 a month to $9 a month, still a significant discount off our regular rate of Open your GooglePlay app and goto the menu. Canceling the account will end online access and print delivery on your next available stop date. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. tucson.com/subscribe. Plan to resume delivery on the day after you return. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); What would you like to do with your vacation papers? Take Care Guide. Arizona Daily Star is offering $500 sign on bonus' for new contractors. Subscribers can, however, get TV Weekly Magazine included with their Sunday paper by signing up for a separate TV Weekly subscription, and paying an additional charge. 520-573-4366, Digital Advertising The Arizona Daily Star - Discounted Newspapers document.write ('&cb=' + m3_r); eNewspaper Content Issues Calling the company should take care of it, but the carrier may forget and deliver it anyway. To view the e-Newspaper, you must be a subscriber and have Activated the digital portion of your account. 40 Under 40. and why is it being delivered to me? Vacation Stops. '&charset='+document.characterSet : '')); So, we have different subscribers same comics and puzzles, and we do not have the option to return to the old iOS and Android App Issues For more information about Premium Editions please visit. The App is Free but requires an Electronic Edition subscription to view. document.write ("'><\/scr"+"ipt>"); *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Several years ago I moved to digital format so I could read anywhere anytime. I got so tired of online news apps that gave me stories I didnt want and were full of annoying flashing and scrolling ads. You can easily find the terms and conditions for your subscription by visiting. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. What is the paper statement fee and is there a way to avoid it? The lead time to start delivery on a new order varies by area. They charge way in advance as well. Parade. '&charset='+document.charset : (document.characterSet ? You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. They agreed. Call the paper company when you return. See a video on how to access and use the e-Newspaper. They can make sure your paper is not there, and if it was delivered, they can pick it up for you. The representative and would like to offer Ms. ******* a three-month complimentary digital subscription Report Breaking News:. If your account is activated, your name will appear at the top right of tucson.com. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Is a TV Weekly automatically included with my home delivery? Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. Get up-to-the-minute news sent straight to your device. I got only a confirmation that they had received my complaint, and nothing more. This went into effect in February 2022. Is the person who delivers my newspaper an employee of the Arizona Daily Star? business days to post to her account. The personal information we receive from you is used only to provide the highest quality home delivery service available. can disregard any bills he has received. Go to tucson.com/subscribe to see your options. After your first bill, charges will be at the stated rates less any credits. Click here to learn how to clear Tucson.com cookies for your web browser. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Newspapers will be held and delivered on your restart date. Not hearing anything for a week, I called back on the 16th of February and spoke with the same agent who informed me I was getting a refund for the $14.72 duplicate charge but that my $7 regular subscription would continue until the 2nd of March because I had already received some issues. Mr. ******** will receive a refund of In most areas, new orders begin within 2 to 3 days after the order request has been received. On this day, I was told that a refund had been credjited to my debit card. The free article count resets each calendar month. Some content is designated for subscribers only. I was told that a check was mailed to me on December 26, 2020. Hobbs refuses to say if she will approve elimination of cities' grocery tax Numerous challenges expected in City of Prescott's coming . If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. 520-214-1154 . On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. The digital portion of your subscription remains active and available, so content charges will continue to be applied while you are on vacation. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); document.write ("'><\/scr"+"ipt>"); if (!document.MAX_used) document.MAX_used = ','; Tucson Bridal Guide. Premium Editions are published to provide additional information and value. weeks credit for the inconvenience. Speaking of ads, the coupon section is a plus! Reach out to Star Publishing Company - the company behind Arizona Daily Star directly: In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings". What should I do? Email a description of the issue to e-edition@tucson.com. As a home delivery subscriber, your subscription includes Full Access to all of our online content. Find out everything you get with your subscription at tucson.com/valuekit. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona breaking news. Cancelling a subscription during a free trial may result in losing the trial account. the $9 back to *** ***** credit card. Subscription FAQ - Arizona Daily Star Most newspaper websites also have an online form to submit for suspension of your paper. if (document.context) document.write ("&context=" + escape(document.context)); Im able to access the e-Newspaper, but it isnt working properly. Always get more of the story, breaking news and unlimited access to videos, photo galleries, databases of public documents, and more available on your desktop, mobile devices, and our mobile app. You can print out puzzles and email stories to family and friends. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local When you receive an email from us, scroll to the bottom of the email and click unsubscribe. Arizona Daily Star | Breaking News | | Read Tucson, AZ and Arizona $20/mo. Total Access includes: + The comfort and reliability of print home delivery + digital access with our E-paper, available online and in our apps. Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. How to Cancel a Flight Made Through Travelocity. Subscriber Services - Lee Enterprises Circulation FAQ and contact information | AZ Central - The Arizona Republic Who should I contact? Yes. You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. if (!document.MAX_used) document.MAX_used = ','; if (document.mmm_fo) document.write ("&mmm_fo=1"); Business hours: 8 a.m. to 5 p.m. Monday through Friday. Holiday hours vary. While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. We have made it super easy to cancel Arizona Daily Star subscription at the root to avoid any and all mediums "Star Publishing Company" (the developer) uses to bill you. Published 01/15/2023. Arizona Daily Star Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. We have not received the paper 7 or more tomes in the past month. I cant seem to get through when I call Customer Service. To Activate your subscription, go to tucson.com/activate and choose a password. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. a full refund of your entire annual amount. How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. Closed Saturday and Sunday. First, make sure you have Activated your account. Anything caught in your spam filter should pop up. Arizona Star Newspaper Vacation Hold - Wakelet To change your billing cycle, simply email circulation@tucson.com or contact a customer service representative at 1-800-695-4492. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Information about canceling. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Subscribers can access e-Edition versions of Arizona Daily Star back to 2007 on tucson.com. Get latest news, events and information on Arizona sports, weather, entertainment and lifestyles.. We apologize for any inconvenience. We sincerely apologize for the inconvenience. For Digital Only subscriptions, there are no refunds. I called and was told someone would listen to the conversation to verify my story and call me back. If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. If it doesnt, just email us at ateso@tucson.com and well find another way to provide you with the link. Yes. An exact digital replica of the printed edition, is available early morning. Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu. Closed my account in November of 2020 via customer service and still being charged and told my account is active. 1-800-695-4492 Sunday: 7:00am - 11:00am Pick the ones I want to read and scan others. //]]>--> To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. The phone number will be in your phone book, on your bill, or in the newspaper. Customer service center hours are from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. Let them know that you are ready to resume service. Your real card info stays hidden. That means, if you didnt pay your bill, but we didnt hear from you, well assume you want to continue home delivery. If you are a new subscriber and started your subscription with a promotional rate, your subscription rate does increase after the promotional period has ended. Subscribers receiving the printed edition get Ad-free access to our USA TODAY Crossword puzzle! Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. Please also specify the device (desktop, laptop, phone or tablet), operating system (PC, Mac, Android, iOS), Browser (Chrome, Firefox, Edge, Safari, etc), and a screenshot illustrating the problem. Vacation | starlocalmedia.com if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. See our contact list at tucson.com/contact. by our Lee corporate partner, and we did not/do not have the option locally to Call 1-800-695-4492 to order a tube. [CDATA[ Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. If you haven't yet registered your account, it's easy. I called the newspaper to complain and recejive a refund. We sincerely apologize the trouble Ms. ******* had starting //]]>-->,