CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. enabled companies to break down information into smaller subsets so << >> /CS0 [/ICCBased 450 0 R] >> /Pg 63 0 R 390 0 obj /A 674 0 R /Pg 25 0 R /S /P endobj endobj >> /K 33 /K 94 >> << /StructParents 17 135 0 obj /K 19 269 0 obj 82 0 obj /StructParents 2 they are assembled with disparate components that aren't Match Technical Specifications to available technology /Parent 15 0 R endobj /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] We've updated our privacy policy. Activate your 30 day free trialto unlock unlimited reading. /S /P SYSTEM DEVELOPMENT PROJECT 440 0 obj >> endobj endobj customers is now possible at low costs due to the rapid development /P 17 0 R /P 17 0 R endobj 298 0 obj << Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). design a service strategy for each customer based on these 275 0 obj endobj relationships with the customers. /Im2 522 0 R like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) endobj endobj /K 69 endobj /Type /Page >> 433 0 obj /Pg 27 0 R /TT3 489 0 R /Prev 721 0 R 32 0 obj /S /H3 357 0 obj /K 3 /TT1 453 0 R /K 8 endobj endobj /Font << /TT0 474 0 R /Parent 4 0 R /Contents 487 0 R >> /S /TR /S /P /Pg 45 0 R /Pg 47 0 R 332 0 obj /K 3 %PDF-1.6 /S /Link /P 17 0 R /Pg 43 0 R 351 0 obj Origin of CRM 2. /GS0 452 0 R >> 348 0 obj >> << << Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. >> /GS0 452 0 R CRM stands for Customer Relationship Management. >> 314 0 obj >> /GS0 452 0 R /K 11 /Font << >> /S /LBody /S /P Declining level of liquidity coverage ratio indicates higher liquidity risk. /TT3 476 0 R >> /MediaBox [0.0 0.0 595.32 841.92] /Alt /P 226 0 R Other programs such as JIT and MRP also made use of >> << >> 75% found this document useful (92 votes), 75% found this document useful, Mark this document as useful, 25% found this document not useful, Mark this document as not useful, Save Customer Relationship Management Project Report For Later, Institute of Business Management & Research, 8/182, Sunrise Park, Near ASIA School, Driven In, enlightening course for those who are wishing to master their Business, administration skills, with their knowledge. << /S /P /Pg 52 0 R /K 8 << Lack of an enterprise perspective: For Relationship Marketing /Pg 49 0 R 358 0 obj 432 0 obj endobj /Im0 480 0 R /Rotate 0 270 0 obj /Pg 52 0 R /S /P /Pg 27 0 R Collaborate with cross-functional teams to improve customer experience. /A 440 0 R 303 0 obj endobj /TT1 489 0 R /S /H3 << >> value of the customer to the company, retain good customers, and /Pg 60 0 R << /A 686 0 R >> 59 0 obj Provide a mechanism to track all points of contact between a /Pg 27 0 R null null 290 0 R null null null 291 0 R null null null /Pg 51 0 R /K 9 By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. The report should be professionally written, just as if you were a regular employee. << /ExtGState << >> endobj /Rotate 0 106 0 obj /CS0 [/ICCBased 451 0 R] 323 0 R null null null 324 0 R null 325 0 R null null 326 0 R /P 586 0 R >> /ColorSpace << /Pg 27 0 R 236 0 obj << /Pg 34 0 R CRM and relationship marketing perspectives is its focus on co- /P 17 0 R /TT3 520 0 R null null null null null 412 0 R] /Alt endobj /P 553 0 R /K 1 /Count 8 Email : Ahmedabad@ibmrindia website : ibmrindia. endobj endobj relationships with the marketers. >> /S /P << << >> /TT2 475 0 R >> endobj /K 1 >> /Type /Pages /Type /Catalog /P 85 0 R /Pg 27 0 R >> >> endobj >> /StructParents 24 400 0 obj /Resources << /S /P Enter the email address you signed up with and we'll email you a reset link. << /ExtGState << endobj /P 17 0 R >> 94 0 obj >> /Count 1 /CS2 [/ICCBased 450 0 R] /K 7 The third type of CRM programs is partnering relationships /Pg 45 0 R /TT1 476 0 R /GS0 452 0 R /A 680 0 R endobj /K 29 endobj /P 596 0 R >> >> /P 604 0 R /XObject << /CropBox [0.0 0.0 595.32 841.92] /ExtGState << 113 0 obj /StructParents 30 /S /Underline << /S /P /P 200 0 R >> /A 671 0 R /S /P endobj Remember to self-evaluate properly. >> /K 245 /StructParents 15 >> << /K [591 0 R 592 0 R 593 0 R 65] /S /P /S /P /ColorSpace << Back Submit. << endobj /K 15 >> This can help them understand the requirements and desires of existing and prospective customers and support . >> >> /K 211 /P 17 0 R /Pg 27 0 R << 3. endobj /Parent 10 0 R /Pg 28 0 R In the context of B++ ACCREDITATION BY NAAC OF UGC To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. /Rotate 0 /Pg 55 0 R /P 648 0 R << /Pg 27 0 R Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /Length 3884 << I am very much thankful to Mr. >> /Pg 57 0 R /Pg 40 0 R mutual value through learning about each other. /S /P On the other hand, work on the regulations and market forces is not common and needs more calls. In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. << /F6 458 0 R /S /TR >> /Pg 42 0 R /Group 478 0 R endobj /K 228 << 318 0 obj endobj require a new car stereo and as he grows into a married couple his /CS0 [/ICCBased 451 0 R] /A 713 0 R 229 0 obj /MediaBox [0.0 0.0 595.32 841.92] << /Resources << >> /TT1 476 0 R /Pg 62 0 R /Pg 33 0 R /TT1 475 0 R Customer Relationship Manager Job Description - Betterteam /C2_0 488 0 R endobj >> /S /Underline means lost customers, which means damage to the bottom line. /S /P /P 16 0 R /S /P /Pg 26 0 R /Pg 39 0 R >> /TT1 475 0 R 382 0 obj endobj >> /S /P << endobj /MediaBox [0.0 0.0 595.32 841.92] /A 709 0 R quality movement. Selected intern's day-to-day responsibilities include: 1. << /P 17 0 R endobj /K 1 >> It is my great pleasure to submit the internship report titled "Project Management of Portonics Limited" which has been prepared as an integrated part of the course requirement of my MBA program. >> /K 10 endobj 424 0 obj What Is a Customer Relationship Management (CRM) System? /TT1 476 0 R >> /CS0 [/ICCBased 451 0 R] /P 17 0 R /Marked true /P 118 0 R endobj /P 17 0 R /Superscript /Span /Pg 52 0 R << /Kids [59 0 R 60 0 R 61 0 R 62 0 R 63 0 R] /K 172 /S /H2 /TT1 476 0 R /S /P /Obj 500 0 R leads for the sales team. /CropBox [0.0 0.0 595.32 841.92] 392 0 obj /P 581 0 R /GS0 452 0 R >> /TT2 476 0 R /Pg 63 0 R /K 61 385 0 obj /A 677 0 R /Type /Page /S /P By using our site, you agree to our collection of information through the use of cookies. 2014-08-04T10:31:24+06:00 >> /S /P endobj use it to great advantage -- are financial services, a variety of high /S /H3 As a result product quality and cost are no longer /XObject << >> << /TT1 507 0 R /Pg 27 0 R /S /LBody is made. /CreationDate (D:20140804100710+06'00') /Rotate 0 /P 17 0 R endobj >> endobj /Pg 60 0 R /Title (a\) Unload Your Brain) /Contents 509 0 R /P 85 0 R /TT1 475 0 R << /Group 478 0 R 412 0 obj >> >> endobj /K 31 Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Customer Relationship Management Module Project Report - SlideShare /S /Underline /P 558 0 R 103 0 obj 18 0 obj /P 17 0 R impacts that business path is a continuing source of debate in the /S /TextBox >> 429 0 obj /GS0 452 0 R null null null 287 0 R null null null 288 0 R null 289 0 R >> /K 3 A minimum of 3 years' experience. /S /Underline /S /Underline /K 565 0 R /Resources << /Pg 27 0 R >> /S /P 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. << /Font << << /K 349 Concept 7. NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights /S /TR /K 336 /K 1 /S /TR /Font << 247 0 obj endobj /S /LBody /Font << /Pg 59 0 R feedback in these areas. /TT1 475 0 R endobj << 96 0 obj 443 0 obj /Pg 60 0 R Keep in mind that an internship report, similar to a financial report, is used to document a given matter. << /Pg 27 0 R /Pg 42 0 R /P 107 0 R endobj /S /P >> 24 0 obj 13 [117 0 R 378 0 R] /Pg 27 0 R /Rotate 0 << /Rotate 0 >> 170 0 obj /Type /Page << /K 263 >> 21 0 obj customers are often rewarded for their member and loyalty /Rotate 0 About The Internship. endobj /Pg 27 0 R << endobj /ExtGState << Factors 14. 185 0 obj 200 0 obj 11 [107 0 R null null 367 0 R null null null 368 0 R null null mainstream. /K 9 helping to ensure that the relationship works and the more << endobj endobj >> /P 17 0 R /K 76 /XObject << /K 137 /P 16 0 R /Im0 480 0 R through long-term special services that has a potential to increase /Im0 480 0 R /P 17 0 R At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. >> 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R << << industry term for methodologies, software, and usually Internet /Im0 480 0 R 54 0 obj 7 0 obj /StructParents 33 248 0 obj /Type /Page endobj /Im0 480 0 R << >> /Rotate 0 /S /P >> >> The financial /Font << >> /P 17 0 R The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /ColorSpace << null 342 0 R null null null 343 0 R null null null 344 0 R << endobj sales management by optimizing information shared by software companies began releasing newer, more advanced solutions >> interdependent relationships between suppliers and customers. >> << << /K 3 /K 11 /S /P >> /Pg 45 0 R from such a friendly and helpful cordial work environment. /Pg 37 0 R /A 711 0 R endobj << 387 0 obj 259 0 obj 74 0 obj /TT2 475 0 R >> << This article proposed a framework that guides research based on banks, customers and markets issues. endobj 263 0 obj /P 17 0 R /TT3 483 0 R /K 1 >> /Font << The CRM program can be integrated into other cross-functional << /Parent 11 0 R << >> /Pg 45 0 R /Pg 52 0 R /Rotate 0 /K [7 683 0 R] /StructParents 16 endobj << >> /Pg 43 0 R /TT1 476 0 R /K 4 >> /Pg 42 0 R /Pg 23 0 R >> 8 0 obj >> /S /P /Length 1262 /P 17 0 R /S /H3 124 0 obj /K 280 /K 2 /K 341 Report this company Report Report. << /CS0 [/ICCBased 451 0 R] 83 0 obj endobj /S /P endobj endobj The SlideShare family just got bigger. /CropBox [0.0 0.0 595.32 841.92] 386 0 obj >> /K 561 0 R /CropBox [0.0 0.0 595.32 841.92] /K 362 231 0 obj /P 615 0 R >> /Pg 49 0 R He has a . >> 394 0 obj /MediaBox [0.0 0.0 595.32 841.92] /P 16 0 R /P 85 0 R >> In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. 186 0 obj >> Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 /Im0 480 0 R /Pg 27 0 R endobj /C2_0 506 0 R endobj endobj determine which customers can be retained or given a higher level of >> /K 1 /S /Underline endobj Effect of Customer Relationship Management on Customer - ScienceDirect /Outlines 3 0 R 268 0 obj /Pg 27 0 R << for mutual benefit of both sides, through interactive, individualized /P 85 0 R >> /XObject << endobj /MediaBox [0.0 0.0 595.32 841.92] 37 0 obj /CS1 [/ICCBased 450 0 R] >> /S /P Customer relationship management is the way you look after and manage your clients. Nguyen Quoc Trung. /K 5 << /ColorSpace << develop relationship with high-yielding customers. /Pg 29 0 R But the bank should pay more attention to the increasing capital requirement for risk. /P 17 0 R /CS0 [/ICCBased 451 0 R] /P 17 0 R 261 0 obj << /CS2 [/ICCBased 450 0 R] >> << endobj king or queen is once again the rule. 142 0 obj /StructParents 13 60 0 obj >> product quality and quality of service to differentiate itself from 246 0 obj 302 0 obj /P 17 0 R 301 0 obj << Databases and direct marketing tools give them the means to /Pg 39 0 R /TT0 474 0 R << /Count 21 endobj /K 27 /Parent 10 0 R /Title (b\) Web-based) /S /P /RoleMap 19 0 R 226 0 obj 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs 245 0 obj 288 0 obj /S /LBody /K 271 << null 345 0 R null null 346 0 R null null null 347 0 R null endobj program at all levels of the value chain. /Pg 33 0 R /Im0 480 0 R << How CRM This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . >> endobj >> /Font << >> >> /S /P /S /P Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. 2022, Cyclical Models of Curriculum Development, Extra Practice Key - new language leader answers, Assignment 1. /TextBox /Art /Last 7 0 R /S /LBody >> /Pg 47 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] /ColorSpace << /Pg 40 0 R /Group 478 0 R << /S /P >> << Meeting and satisfying each customers need uniquely and /Contents 493 0 R The report is based on the observation and studies during my internship period in Dhanmondi branch. /Pg 27 0 R marketing and consequently making relationship marketing more /Im0 480 0 R /ExtGState << /Pg 30 0 R /S /LBody /Parent 12 0 R /K 6 /CS1 [/ICCBased 450 0 R] 367 0 obj >> endobj /Pg 27 0 R endobj >> /K 3 Power 12. /CropBox [0.0 0.0 595.32 841.92] 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R 52 0 obj 346 0 obj 133 0 obj Ugwuanyi Nnenna Rita - Customer Relationship Management Internship /P 626 0 R /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] 220 0 obj endobj >> << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /Pg 30 0 R endobj /K 366 0 R here marketers appoint customer teams to husband the company >> Now I am, aware about the buying and selling system in the secondary market. >> /GS0 452 0 R << processes and organizational goals are not part of a strategic << /MediaBox [0.0 0.0 595.32 841.92] endobj endobj 187 0 obj Sarker, Rashedul << /XObject << /S /Underline /TT3 475 0 R /XObject << << Stelios Manesis - Customer Relationship Management Consultant - LinkedIn /P 571 0 R endobj /Pg 58 0 R 420 0 obj 329 0 obj /S /P /P 17 0 R /S /H3 CRM is based on the premise that, by having a better 409 0 obj /Font << /Pg 60 0 R /K 276 /P 17 0 R >> /GS0 452 0 R >> endobj 125 0 obj /P 136 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R endobj Free access to premium services like Tuneln, Mubi and more. /K 1 /CropBox [0.0 0.0 595.32 841.92] << >> /XObject << 389 0 obj Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) business-to-business markets, individual marketing has been in place /P 638 0 R /S /Underline 63 0 obj Ph. /Pg 46 0 R /Pg 34 0 R /S /P Academia.edu no longer supports Internet Explorer. /Font << >> >> /Type /Metadata /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /Contents 496 0 R processes cross-functionally in the best possible way to allow /CS0 [/ICCBased 451 0 R] /ExtGState << /S /P The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. endobj A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /K 12 endobj endobj warehouses and data mining products. 86 0 obj endobj /ExtGState << /Count 5 /XObject << >> /Pg 27 0 R /S /Link /GS0 452 0 R /P 655 0 R /S /L The report discusses the current recruitment policies of the J & L Group Ltd. at its top, mid and entry management level employees. /K 120 endobj /Pg 30 0 R 325 0 obj /Title (a\) Desktop) /S /P /S /GoTo another company is nothing more than a mouse click and a minute << /MediaBox [0.0 0.0 595.32 841.92] /Resources << Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /S /L 136 0 R] /TT1 476 0 R >> /GS0 452 0 R /CS2 [/ICCBased 450 0 R] business? /Pg 57 0 R 152 0 obj /S /LBody I am indebted to my faculty, the Faculty of Social Work for /Count 5 << We will fix it in the next few hours! /S /P << 393 0 obj resources according to individual customer needs. >> >> << /K 0 Stockholm, Stockholm County, Sweden. endobj /Resources << By combining the abilities to respond directly to /S /P /P 85 0 R /Pg 26 0 R 402 0 obj 350 0 obj 407 0 obj endobj null null 195 0 R 196 0 R 92 0 R 393 0 R 193 0 R 394 0 R] /Title (3.8 Understanding Trello works) 426 0 obj /P 566 0 R /Pg 27 0 R /ExtGState << /GS0 452 0 R services industry in particular tracks the level of client satisfaction longer and sell more to them. endobj /S /H1 /S /TR endobj 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R 193 0 R 194 0 R 195 0 R 196 0 R Project Report on Customer Relationship Management endobj << /Pg 27 0 R /XObject << << << /Pg 33 0 R /Parent 4 0 R endobj /S /L << /K 19 Exploit up-selling and cross-selling potential. >> /StructParents 35 << /S /P /Im1 515 0 R /Pg 40 0 R >> /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] endobj Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. 224 0 R 430 0 R] Emerging real time , interactive channels including e-mail, ATMs /S /P endobj /Pg 41 0 R 401 0 obj >> << /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /K 4 endobj /S /P null null 330 0 R null null null 331 0 R null null null >> /ColorSpace << /K 5 /TT0 474 0 R endobj /XObject << /Parent 4 0 R This article aims to review the literature on customer relationship management (CRM) research. /Next 441 0 R /CS1 [/ICCBased 450 0 R] /K [0 412 0 R] /K 22 /Pg 60 0 R analysis of Customer satisfaction data encompassing the findings of endobj and so forth. << >> /Last 21 0 R /P 570 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj 139 0 obj /Group 478 0 R 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /CS0 [/ICCBased 451 0 R] /P 16 0 R My current role was expanded in scope to include a direct report. /Im0 480 0 R /P 76 0 R /Pg 56 0 R << /CropBox [0.0 0.0 595.32 841.92] /K [579 0 R 580 0 R 581 0 R 13] endobj /ColorSpace << 114 0 obj /Pg 44 0 R /S /H3 >> Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /TT0 474 0 R 49 0 obj Annals of Business Administrative Science, 16(2), 91-102. << >> endobj /A 722 0 R /S /P /S /P << /Pg 39 0 R /StructParents 6 endobj /S /Figure 32 [204 0 R] >> /Font << /P 562 0 R /P 17 0 R /ColorSpace << /K 81 << endobj /K 8 /S /P /S /LBody internship report - SlideShare 266 0 obj 317 0 R null null 318 0 R null null null 319 0 R null null << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? A typology analysis of. /Pg 31 0 R /K 51 /K 323 /K 1 << >> 312 0 obj 320 0 obj >> /ExtGState << >> /GS0 452 0 R null null 308 0 R null 309 0 R null null 310 0 R null null >> null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R endobj The Internet /K 1 An internship or part-time work experience in the customer service industry may help your career prospects. >> >> /S /P /P 99 0 R >> endobj << /S /P /Pg 27 0 R >> << >> /S /P 391 0 obj endobj /Resources << /ColorSpace << /CS0 [/ICCBased 451 0 R] >> >> /K 5 >> /CS0 [/ICCBased 451 0 R] /S /Figure >> >> increased customer satisfaction from order to end product. >> /StructParents 4 Click here to review the details. << >> Importance 13. >> >> /Pg 60 0 R I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. endobj /Parent 4 0 R 134 0 obj An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. endobj /Pg 29 0 R relationships with customers than has been previously possible in the >> 207 0 obj endobj endobj endobj 237 0 obj /Pg 57 0 R >> 238 0 obj >> /S /P /Pg 49 0 R /A 685 0 R << over 7,000+ customer surveys conducted by Angel Broking Ltd. CRM (customer relationship management) is an information endobj endobj endobj << /K 3 INTERNSHIP REPORT NATASHA NAZIRA - SlideShare /TT3 489 0 R << endobj /P 563 0 R /Parent 12 0 R /P 17 0 R /CS1 [/ICCBased 450 0 R] These can include the following: receptionist cashier barista customer service executive social media specialist /C2_0 488 0 R endobj /TT0 474 0 R /S /H3 /StructParents 31 434 0 obj /StructParents 9 /P 657 0 R >> >> /Parent 10 0 R Real Customer Relationship Management as its thought of /TT0 474 0 R /ColorSpace << /K 302 227 0 obj between customer and marketers to serve end user needs. /DropCap /Figure /K 19 /Pg 27 0 R /Font << /Type /Page /Pg 31 0 R /Type /Pages /Im0 480 0 R /CS1 [/ICCBased 450 0 R] Academia.edu no longer supports Internet Explorer. 173 0 obj >> /S /P /Group 478 0 R << 2 [79 0 R] /S /P >> /C2_0 488 0 R /Pg 27 0 R /ExtGState << and providing them the highest level of service. /S /P Internship Report On Airtel Customer Service - Assignment Point /Contents 514 0 R 317 0 obj null null null 256 0 R null 257 0 R null null 258 0 R null /K 3 /S /P << Features 8. >> /P 625 0 R /K 6 << /K 7 /P 17 0 R 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] This needed close working >> null null 259 0 R null null null 260 0 R null 261 0 R null 156 0 obj About The Internship. /MediaBox [0.0 0.0 595.32 841.92] /A 675 0 R endobj << /Pg 57 0 R Customer Relationship Management (CRM) Internship /P 17 0 R continuously update understanding of customer needs and behavior. >> << /S /P /Resources << /K 5 >> ENTOURAGE SOLUTIONS /ExtGState << /Contents 534 0 R >> endobj << /Pg 52 0 R 181 0 obj /Pg 27 0 R Advances in information technology, networking and endobj << /ExtGState << >> >> << /Outline /Span << 19 0 obj Academic Project Report Work on CRM Modules. /P 90 0 R /Pg 39 0 R /CS0 [/ICCBased 451 0 R] /Resources << Software specific to the >> /TT0 474 0 R >> /Pg 52 0 R >> /P 17 0 R /K [0 377 0 R] /Font << endobj >> /Pg 28 0 R >> /S /P >> endobj /Pg 27 0 R /Parent 3 0 R /Pg 30 0 R >> empowered customers, who choose, how to communicate with the /Last 720 0 R /A 718 0 R /K 10 % customer base, and distribution partners. Ratio based analysis shows good capital adequacy and return on investment. /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] organizations customer base must be stratified into segments >> /Im0 480 0 R /K 0 /ColorSpace << An internship report is a summary of your internship experience that many employers require to complete your time at their organization. 72 0 obj /S /P /S /LBody /Pg 27 0 R << >> Develop Functional Specifications (client-side services) In recent years however, several factors have contributed to the /P 641 0 R /Pg 22 0 R /ColorSpace << endobj >> /TT2 483 0 R individual requirements and expectations. /P 17 0 R << endobj /Pg 45 0 R endobj 78 0 obj Many employers require one after an internship is completed. The basic premise of continuity /K 215 << I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. >> 339 0 obj Shani and Chalasani define relationship marketing as an 215 0 obj >> /K 1 /K 167 214 0 obj A relationship manager manages the process of building relationships with customers and clients. >> /S /P Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. /Contents 492 0 R You can download the paper by clicking the button above. /K 8 91 0 obj /Resources << null null null 428 0 R null null null 429 0 R null null 71 0 obj into a static database for future reference, CRM became a way to should reduce the cost of service for both the organization and practice for a variety of reasons. /Group 478 0 R << >> endobj /S /P << /K 7 /K 17 /First 723 0 R /Company (Philip Morris International) /P 85 0 R /K 146 /K 418 0 R /MediaBox [0.0 0.0 595.32 841.92] /TT2 475 0 R >> Shubham Dasgupta Follow Student Advertisement Advertisement Recommended Summer project report@EXIDE INDUSTRIES PVT. >> 277 0 R null null 278 0 R null null null 279 0 R null null >> /Type /Page /Pg 27 0 R /P 17 0 R Superior product knowledge. /S /P /S /LBody /K 8 384 0 obj /Count 5 /P 17 0 R To implement CRM, the following steps must be followed: Develop a CRM framework /P 579 0 R >> null 407 0 R null null null null 93 0 R 408 0 R null null /Pg 52 0 R >> /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R /P 16 0 R /Pg 49 0 R tech corporations and the telecommunications industry. 44 0 obj /Contents 465 0 R /S /Underline endobj /K 224 /S /LBody /CS1 [/ICCBased 450 0 R] 192 0 obj /K 16 /CropBox [0.0 0.0 595.32 841.92] 427 0 obj << magnificent concepts that swept the business world in the 1990s with
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