I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads It was easy to place the order, the shoes came in as promised. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). Like most e-commerce sites, Tradesy has a shipping fee. I ordered a size 18 in gray, received a small in taupe. Privacy Policy. Took a chance. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. OneShop knows how challenging it is to resell online. A quick tour for Tradesy buyers - Help Center On eBay, you are limited to 250 free listings. Apparently they resell the items on another site. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Dont use this company. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. PleaSe do not trust their promise of selling AUTHENTIC items ! Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! I have used you guys in the pass, Great Customer Service. Thanks so mucg The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. Many thanks! We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. We'll see what happens. tradesy return policy for sellers This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. It shouldn't take more than a week for the seller to ship out the item. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Maybe I don't know how to use the system most effectively. -Tradesy will return all items under $150 back to the seller if buyer requests return. Im thankful for the refund but the purchase was a gift and disappointing. tradesy return policy for sellers - vccsrbija.rs And so, it becomes difficult to point out which platform is best for selling clothes. You would figure a company that charges 19% commission would encourage more selling. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue tradesy return policy for sellers. Tradesy has standard fees that occur each item an item is sold. My merchandise was treated as if its their own. I took a chance and when I received my purchase it was perfect! Payment works a bit faster on Vestiaire Collective. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? Very pleased first-time Tradesy user. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. Awesome deals for authentic designer merchandise & accessories. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. I could deal with a short hold Two weeks later the funds were available on the 11th of January. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. I chose Tradesy because it was the only place I could find the item I was looking for. This usually takes 24-48 hours (but sometimes less). If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. I highly recommend this Website. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. These pythons were shipped in style. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Selling on Tradesy is quite easy; all you have to do is list the item on their website. To us, your feedback is everything, wed love to hear from you. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. the bag is MOLDY! However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. Im treated this way and we sold over 1/2 million dollars in merchandise. Were always here to help. Tradesy ranks 1st among Used Clothing sites. Because they want you to use your earnings for purchases on their app. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. In addition, there are thousands of designers and brands available on Tradesy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I was anxiously hoping that I made the right decision to purchase this item. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Cookie Notice Were always here to help. We're so sorry to hear that you've had a negative experience on our platform so far! This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! The website / Sellers are honest, merchandise Authenic. We want to do anything we can to make each experience worthy of your best possible rating! All while saving up to 90% off retail. And that Tradesy won't be on my side. If the item is found to be a replica you will be refunded in full. Last experience was not so good and never received. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Once your listing is live, youll be notified immediately via email. We will see. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! If I were you, I'd contact Tradesy immediately. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I received a YSL bag that was counterfeit and item was sold new with tags. The typical military family moves every two or three years. So pleased. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it.